At TOYTOYS we request you to go through the Terms & Conditions, to have a better understanding of our services and information about our website.

Acceptance Of Terms And Conditions
These Terms & Conditions govern your use of TOYTOYS website. Website is offered to you (as a “Member”) as per your agreement with and acceptance of this document. By clicking the box entitled “I have read & accept the Terms and Conditions” as part of the registration process, members accept all items in the Terms and conditions and agree to abide by and be legally bound by the Terms of use.

By browsing through the website you agree to abide by these Terms and Conditions. If you do not agree to Terms and Conditions, you should not use the website. These Terms of use are an ongoing contract between you and TOYTOYS and apply to your use of the website. These Terms of use affect your rights and you should read them carefully.

TOYTOYS reserves the right from time to time, with or without notice to you, to change these Terms and Conditions at our sole and absolute discretion. .

Members Of The Library
Anybody who registers with TOYTOYS by completing the registration form to avail the services of TOYTOYS by paying fees and charges and who also agree to our Terms of Service.

Refundable Security Deposit
Members must pay refundable security deposit to TOYTOYS based upon the rental plan chosen by them. Members will not receive any interest on this deposit. This deposit will be refunded when the members terminate the membership after deduction of dues (if any) to TOYTOYS.

Registration Fee
All people willing to enroll as a member of TOYTOYS have to pay a non-refundable registration fee as applicable .

Re-Opening Fee
All those members who are willing to re-open the account, after closing their account will have
to pay a fee of Rs. 200/- .

Membership Fee
All members have to pay a periodical memberhip fee according to the plan chosen by them to avail the services of TOYTOYS. Rental charge must be paid within 7 days from the membership renewal date. Only after payment of rental charge, members are entitled to borrow products for use.The plan will start after the payment is confirmed.

Duration of memberhsip
The membership is valid depending upon the date of enrolment and rental plan chosen by the member. Members can extend the validity period by renewing their membership for further period. TOYTOYS will extend the validity after receiving of the fees in full.

TOYTOYS has the right to change/revise/modify the rental plans at any time without prior notice. However, don’t worry, in case of modification of plans, the same will be applicable to existing members only at the end of validity period of existing rental plan.

The maximum number of times that a member can borrow products from TOYTOYS in any 30 day period is 2 times. In case, a member borrows less than 2 times in 30 day period, the balance will not be carried forward to any subsequent 30 day period. For e.g.: if a member borrows only 1 time in JAN, then he/she cannot borrow 3 times in FEB or any subsequent period.

Monthly, Half Yearly or Yearly membership / Subscription Fees has to be paid before starting the plan.

A month is considered as four weeks

Payment has to be done within 7 days, else the customer will be charged for next month rental charge of the existing plan

The maximum period that a toy can remain with a member is 30 days. After that the member has to return the products in satisfactory condition, failing which either TOYTOYS will forfeit the refundable security deposit and all other charges paid by the member or will charge the rental according to the plan selected by the customer for same set of toys. The customer has to pay the rental within 7 days in this case else membership will be terminated and security deposit will be seized.

You can renew any product, provided they are not requested by any other member. The renewal will also be counted as a transaction.

If in any case the member is not satisfied with the utility of the product, it will still be counted as a transaction.

The member must count the number of piece(s) of the delivered product. If the product is found to be incomplete, the member must ensure details of missing piece(s) are recorded with Delivery Agent of TOYTOYS otherwise it will be assumed that the member has lost the piece(s) of the product.

The Delivery Agent of TOYTOYS will also check each product thoroughly to check for missing parts and whether the returned product is in good condition. If the product is found in good condition, then TOYTOYS Agent will acknowledge the same while taking it back. However this decision lies solely with TOYTOYS. In case of damage, the cost will have to be borne by the member as follows:

o In case the product is repairable, only actual repair cost will be charged.
o In case of missing parts, if the spares are available, only actual spare cost will be charged.
o In case the product is beyond repair/spares are not available, depreciated cost of the toy will be charged.

The costs will be intimidated to the member by TOYTOYS. Failure on part of the member to pay such cost will result in termination of membership and all fees paid by the member will be forfeited

All toys that are returned have to be checked by the delivery agent for any damage or level of dirt.

Members are requested to please leave the toys with a friend or neighbours and inform TOYTOYS on, in case they are going out of home/station so that delivery team can pick it up from there. This is to avoid delay in delivery and inconvenience to other members. Any repeat visit for the same reason will cost 50/- per visit to the member which he has to pay to delivery person.

In the event that a toy is lost or stolen while in the care of the customer, the customer will be charged the full retail value for the replacement of the toy after deducting the depreciation charge

TOYTOYS has the right to suspend/terminate the membership of any person without assigning any reason whatsoever and without any prior notice.

Registration fee and membership rental charge once paid are non-refundable under any circumstance.

If you withdraw the membership before the end of the term, no refund will be given for the unused rentals. Security Deposit will be refunded as soon as you surrender the toys

Registration, refundable deposit and monthly rentals must be paid at the time of enrollment. No part payment is allowed and order will be confirmed after receiving the payment in full.

Members cannot claim any compensation in any form from TOYTOYS in case of delay in home delivery/pickup of any product and also in case of non-availability of any product in circulation.

All products in circulation will continue to remain the property of TOYTOYS

TOYTOYS is not responsible for any accidents caused during the usage of the product.

Members should give written complaints related to hygiene or safety of the products to TOYTOYS to take necessary actions. Any change in address, phone numbers, email i.d.s, needs to be communicated to TOYTOYS as well as can be updated through my account section

Members are not allowed to exchange toys with friend even if they are members of TOYTOYS. All toys must remain at borrowers home.

Toys and books are to be used carefully under parental guidance and supervision.

Use of toys and books are for its intended usage.

Parents are required to clean the toys and books with visible debris (i.e. food, dirt etc.) before returning back to TOYTOYS.

Further products will not be issued while there are overdue of products and/or fees/fines are outstanding.

TOYTOYS is not liable for any loss or damage whether direct or indirect, which occurs as a result of your use of the product and you will indemnify us against any claim by a third party in respect of any loss, damages, injury or liability arising out of this hiring or from the use of the item by or on behalf of you.

Return request of bought items will be taken on and through customer panel.If the product received is not satisfactory please inform our delivery agents. Products will be returned/replaced within 3 days of delivery and in case of return full amount will be refunded by the same payment mode within 14 days. For cod, payment will be returned through neft..

In case of sold items used toys will not be taken back. Please return the product in original packaging without breaking the seal.

TOYTOYS reserves the right to registration.

All disputes will be settled in the courts of Ahmedabad only.